Refund policy

To start the return process, go to our Returns Portal

Return Policy
We hope that you love all your purchases from Lesseille the Label. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return.

Any items purchased on SALE or at a discounted price are FINAL SALE. The following items are FINAL SALE: the Label, accessories, leggings, bodysuits, sweatshirts, and athletic wear. ITEMS MARKED FINAL SALE ON THE PACKING SLIP WILL NOT BE ACCEPTED FOR RETURN. Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. We do not offer exchanges.

Return Instructions
You must complete the return form found in our Returns Portal before mailing back your items.

Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. Please wrap your item neatly to protect the item.

Once we receive your return, please allow 5-7 business days for us to process your return. Once processed, your store credit will be emailed to you.

Damaged Items
Damaged items must be reported within two days of the receipt of your order.

Please email us at lesseillethelabel@gmail.com and forward photos of any damage.

Color variation of merchandise due to computer monitor resolutions, lighting and photography lenses are not qualified as damaged.